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Korzyści i odbiorcy szkolenia Kod: RBU-15 Cel szkolenia: Nabycie przez Uczestników umiejętności prawidłowego i korzystnego wizerunkowo, rozpatrywania reklamacji (w oparciu o przepisy obowiązujące sektor usług finansowych). Odbiorcy zajęć: Menedżerowie wszystkich szczebli Osoby biorące udział w procesie obsługi reklamacji / przygotowujące się do realizacji tego typu zadań Inne osoby zainteresowane praktycznymi aspektami reklamacji w sektorze finansowym … Czytaj dalej